FAQ

Have a question?

Common setup, account, challenge, and subscription answers.

Account

How do I create an account?

Launch Challengrs and choose Sign in with Apple, Sign in with Google, or Continue with Email. If you choose email, confirm your email on the device you use with Challengrs.

How do I log in?

Open Challengrs and use the same Apple, Google, or email method you used when creating your account.

How do I log out?

From the home screen, open Settings, scroll to Session, and select Log Out.

How do I edit my profile?

Open Settings from the home screen and use Account Settings to edit your profile photo, username, or email.

How do I delete my account?

Transfer admin status or delete active challenges first, then open Settings, go to Danger Zone, and select Delete Account.

How do I cancel my subscription?

Open the App Store, tap your account profile picture, open Subscriptions, choose Challengrs, and cancel the subscription.

Challenges

How do I create a new challenge?

Tap the challenge name on the home screen, choose New Challenge, fill out the details, and tap Create Challenge.

How do I invite a friend?

Use Invite a friend buttons in the app to share a QR code or link. Only invite people you know.

How do I join an existing challenge?

Scan a QR code from a friend or tap their invite link on the device where you use Challengrs.

How do I switch challenges?

Tap the challenge name on the home screen to see all challenges you belong to.

How many challenges can I create?

You can create up to 5 challenges and join up to 20 challenges.

How do I leave a challenge?

Open the Challenge or Group page, select Options, then select Leave Group.

Challenge Administration

How many users can be in a challenge?

A challenge can include up to 20 users.

How do I restart a challenge?

Open the Challenge or Group page, select Options, choose Restart Challenge, enter the new details, and create it.

How do I remove a user?

Open Options, choose Edit Members, then tap the remove control next to the user.

How do I transfer admin status?

Open Options, choose Edit Members, then select Make Admin next to the user who should become admin.

How do I restrict joining?

Open Options and choose Edit Join Settings.

How do I delete a challenge?

Open Options on the Challenge or Group page and select Delete Challenge.